

To sync your Nano S, log into your web wallet and choose Lockbox from the main menu. Lockbox hardware devices are not compatible with the Ledger Live platform however, your Ledger Nano S is fully compatible with the Blockchain web wallet. App installation is also not possible.ī Support answered only this: Please reach out to our support team before using this device."įirmware showed as okay, no Transaction is possible. Since this day I cannot access the device with the Wallet – i tried different things: „Authenticate device“ failed: "Your device does not appear to be genuine. Then i tried to connect the device to the Ledger Live-App – different errors occured: I tried to to authenticate it with the "Ledger live" software - it also shows a error "Sorry, try again (API HTTP 404) Interacting with Ledger's API server went wrong.

I used the device to store 0.13871254 BTC.įunction „Authenticate Device“ was positive. Firmware is up to date (Secure Elemt 1.4.2-bc3, MCU 1.6). The device was fine, i used it with the Wallet and Chrome Browser.
